Shipping & Returns
Delivery Times
In stock items will ship within 24-48 hours once an order is approved during normal business hours 8am - 5pm EST, Monday-Friday. In-transit times depend on the zone the package is being delivered. Average delivery times are 1- 5 days. While we try to do our best at getting items out to you as soon as possible, please note that some special orders items may take longer than the time frame given on the site to get to you. If you have a deadline, please contact us to make sure we can get it to you in time.
Shipping Cost
Most shipping and handling costs are between $14.95 and $42.95 flat rate. (48 contiguous States and less than 25 pounds)
Equipment, over-sized items, special orders, and materials requiring overnight delivery will incur additional charges and you will be charged at time of shipment. Currently, we only offer ground shipping from our website. If you need a faster shipping method such as 2-Day Air or Over Night Shipping, please contact us, so we may help with your request.
Order Tracking
Order Receipt Confirmation by Email- This will be the e-mail you receive concerning your order after it has been placed. When you submit an order, the information that you entered will be sent back to you to confirm that the information is correct.
Order Status
Whenever the status of your order changes, you will be able to check this online by logging into our website under "My Account" and then clicking on the "View" button next to the order you placed. Therefore you will be notified if there is any delay. If we are not able to ship your order, you will be notified of this by e-mail. The last status change will be that the order has been shipped (delivered). Furthermore we will send you an email with your tracking number. This will allow you to track the progress of your order right to your doorstep.
Return Policy
Return policy is based on the manufacturer return policy. Restocking fees may apply.
In stock items will ship within 24-48 hours once an order is approved during normal business hours 8am - 5pm EST, Monday-Friday. In-transit times depend on the zone the package is being delivered. Average delivery times are 1- 5 days. While we try to do our best at getting items out to you as soon as possible, please note that some special orders items may take longer than the time frame given on the site to get to you. If you have a deadline, please contact us to make sure we can get it to you in time.
Shipping Cost
Most shipping and handling costs are between $14.95 and $42.95 flat rate. (48 contiguous States and less than 25 pounds)
Equipment, over-sized items, special orders, and materials requiring overnight delivery will incur additional charges and you will be charged at time of shipment. Currently, we only offer ground shipping from our website. If you need a faster shipping method such as 2-Day Air or Over Night Shipping, please contact us, so we may help with your request.
Order Tracking
Order Receipt Confirmation by Email- This will be the e-mail you receive concerning your order after it has been placed. When you submit an order, the information that you entered will be sent back to you to confirm that the information is correct.
Order Status
Whenever the status of your order changes, you will be able to check this online by logging into our website under "My Account" and then clicking on the "View" button next to the order you placed. Therefore you will be notified if there is any delay. If we are not able to ship your order, you will be notified of this by e-mail. The last status change will be that the order has been shipped (delivered). Furthermore we will send you an email with your tracking number. This will allow you to track the progress of your order right to your doorstep.
Return Policy
Return policy is based on the manufacturer return policy. Restocking fees may apply.
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